Return & Refund Policy
At e-radstore.com, we value your satisfaction above all else. If for any reason you are not completely delighted with your purchase, we have crafted a simple and transparent return and refund policy to make your experience as seamless as possible.
Generous 15-Day Return Window
- You have a generous 15 days from the date of delivery to decide if your purchase meets your expectations. If it doesn’t, you can initiate a return within this period.
Swift Refunds Within 15 Days
- Our commitment to you includes a prompt refund process. We aim to process your refund within 15 days of receiving your returned item.
No Return Fees, No Restocking Fees
- We believe in keeping it simple and fair. There are no return fees or restocking fees. Your satisfaction is our top priority, and we won’t add any hidden costs.
How to Start Your Hassle-Free Return
Contact Our Support Team: Reach out to our friendly customer support team to initiate your return. You can do this through our Contact Us page on the website or by sending an email to KONTACT@eradladen.de. Please provide your order number and details about the item you wish to return.
Receive a Return Authorization (RA) Number: Once we receive your request, we will issue a Return Authorization (RA) number and provide you with clear instructions on how to return your item.
Pack and Send: Carefully pack the item in its original packaging or a secure alternative. Include all accessories and any related materials. Attach the provided return label and send your package to the designated return address.
Inspection and Refund: Upon receiving your returned item, our team will inspect it to ensure it meets our return policy criteria. Upon approval, we will process your refund within the specified timeframe. You will receive a notification once your refund is on its way.
Conditions for Returns
To qualify for a return, the item must be in its original, unused condition and in the same packaging it was received.
Please note that personalized or customized items may not be eligible for return unless they arrive damaged or defective.
Got Questions or Need Support?
- If you have any questions about our return and refund policy or need assistance with a return, our dedicated customer support team is here to help. Reach out through our Contact Us page on the website or by emailing KONTACT@eradladen.de
Thank you for choosing e-radstore.com. We are dedicated to providing you with a worry-free shopping experience, and our return and refund policy are designed to reflect that commitment.
e-radstore.com .Last Updated: 07.07.2023 🛍️🔒🌟